Support
We’re here to help.
Questions, feedback or a bug to report? Send us a message — every e-mail is read by a real person.
E-mail us
[email protected]We usually reply within 1–3 business days.
To help us help you faster, please include:
- App version (Settings → About)
- iOS version and device model
- Steps to reproduce the problem
- Screenshots if possible — never include private content
Frequently asked questions
I forgot my passcode. Can you reset it?
Your data is stored only on your device and never on our servers, so we cannot access or reset it. Please keep your passcode somewhere safe.
Where is my data stored?
Everything stays on your iPhone. We do not run servers that store your notes, plans or files.
What happens if I delete the app?
Deleting MewBox removes its data from your device. Because nothing is stored on our side, it cannot be recovered by us.
Can I request a feature?
Absolutely! We love ideas. E-mail us and tell us how it would make MewBox better for you.